At Dr Gummer’s Good Play Guide, we are committed to safeguarding and preserving the privacy of our visitors. This Privacy Policy explains how our organisation uses the personal data you provide to us or that we collect when you use our website.
We update this Policy from time to time, so please review it regularly.
Information That We Collect
When operating and maintaining our website, we may collect and process the following data about you:
- Information about your use of our site, including details of your visits such as pages viewed and resources accessed. This includes traffic data, location data, and other communication data.
- Information you voluntarily provide, for example, when you register for updates or make a purchase.
- Information you provide when you communicate with us by any means.
How Do We Collect Your Data?
We collect your data through various means, depending on how you interact with our website.
| Type of Entry | Purpose | Why We Need It |
|---|---|---|
| Newsletter Sign-up | To enable you to stay informed with updates and developments. | Signing up is optional, but we will keep you updated on exciting developments. |
| Contact Form | To enable you to contact us and receive a response securely. | We want you to reach out with any queries to enhance your experience with us. |
How Will We Use Your Data?
We collect your data to enhance your experience and provide you with relevant services. Specifically, we may use your information to:
- Perform the contract we are about to enter into or have entered into with you.
- Provide information you request about our services.
- Inform you about other products or offers that may be of interest to you (only if you have consented to receive such information).
- Notify you of changes to our website or services.
- Comply with legal or regulatory obligations.
Use of Cookies
Our website uses cookies to enhance your browsing experience and distinguish you from other users. Cookies are small data files stored temporarily on your computer to retain information while you browse our site.
Types of cookies we use:
- Site functionality cookies – Enable navigation and features such as Add to Cart.
- Site analytics cookies – Measure and analyse how you use the site to improve functionality.
- Targeting or advertising cookies – Deliver relevant ads and measure marketing effectiveness.
You can manage cookies by adjusting your browser settings. More information is available at www.allaboutcookies.org.
Use of Hotjar
We use Hotjar, a website analytics tool that records interactions such as clicks, scrolling, and time spent on pages. Hotjar does not track or collect information outside your web browser. You can opt out at Hotjar’s Do Not Track page.
How Do We Store Your Personal Data?
We securely store your data within the United Kingdom. By providing your personal data, you agree to its transfer, storage, and processing. We take all reasonable steps to ensure your data is stored securely, but please note that transmitting information over the internet is not completely secure.
We retain your personal information for five years after your last interaction on Good Play Guide. After this period, we delete your data from our systems.
Who Has Access to My Data?
Dr Gummer’s Good Play Guide is operated by a small team, and only necessary personnel have access to your data for business purposes. All staff adhere to our internal data protection policy and maintain confidentiality.
We never share your details with third parties. If you have agreed to receive marketing communications, you may opt out at any time.
Disclosing Your Information
We will not disclose your personal information except in the following circumstances:
- If we sell any or all of our business (to the buyer only).
- Where required by law.
- To prevent fraud and enhance security measures.
Your Data Protection Rights
Under data protection laws, you have the following rights:
- Right to access – You can request copies of your personal data (a small fee may apply).
- Right to rectification – You can request corrections to inaccurate or incomplete data.
- Right to erasure (to be forgotten) – Electronic data held on the web server is automatically deleted after 30 days. Customer records, including email and transaction details, are retained only as long as necessary for legal and contractual purposes.
- Right to restrict processing – You can request a restriction on processing your data under certain conditions.
- Right to object to processing – You can object to how we process your data.
- Right to data portability – You can request that we transfer your data to another organisation or directly to you. We will respond within 30 days of your request.
To exercise your rights, please contact us via email.
Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, which we do not control. Please review their policies before submitting any personal data.
Access to Information
In accordance with the UK General Data Protection Regulation (UK GDPR), you have the right to access any personal data we hold about you.
Contacting Us
If you have any questions about this Privacy Policy, the data we hold on you, or if you wish to exercise your data protection rights, please contact us at web@fundamentallychildren.com
If you wish to report a complaint or feel we have not addressed your concerns satisfactorily, you may contact the Information Commissioner’s Office (ICO).